Privacy Policy

This Privacy Policy describes how My Store (operated by ASDEWB JSUEOFK LLC, referred to as "we", "us", or "our") collects, uses, discloses, and protects your personal information when you visit, make a purchase from, or interact with our website at My Store (the "Site").

By accessing or using our services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with these practices, please do not use our Site.

1. Information We Collect

To provide you with high-quality home appliances and a seamless shopping experience, we collect various types of personal information:

A. Information You Provide Directly to Us

Contact Details: Name (LILIANA ELIZABETH MARTINEZ MARTINEZ / Customer Management), shipping address, billing address, email address (shop@nocturnescene.com), and phone number.
Payment & Transaction Data: Payment card details, billing details, and order history needed to process your purchases safely through encrypted payment gateways.
Customer Support Data: Information you share when contacting our support team with questions, feedback, or warranty requests regarding your home appliances.

B. Information Collected Automatically

When you visit our Site, certain technical data is automatically logged by our systems:

Device & Usage Details: IP address, browser type, operating system, time zone, viewing history, search queries, and how you navigate through our store.
Cookies & Tracking Technologies: We use cookies, web beacons, and pixel tags to enhance navigation, analyze trends, and remember your shopping cart items.

2. How We Use Your Personal Information

We use your personal data for legitimate business purposes, including:

Fulfilling Orders: Processing transactions, arranging shipping, delivering home appliances, and providing order status updates and invoices.
Customer Service: Assisting you with product inquiries, technical troubleshooting, order modifications, and warranty claims.
Marketing & Communications: Sending promotional offers, new arrival alerts, and newsletter updates (you can opt out at any time).
Store Optimization & Security: Improving website functionality, preventing fraudulent transactions, and ensuring network security.
Legal Compliance: Complying with applicable laws, legal processes, tax reporting, and court orders.

3. Sharing Your Personal Information

We do not sell your personal information for monetary compensation. However, we share your data with trusted third-party service providers to help us operate our store:

Service Providers & Vendors: E-commerce platform partners (Shopify), payment processors (Stripe, PayPal, credit card networks), order fulfillment and shipping carriers (UPS, FedEx, USPS), and IT service providers.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or restructuring of ASDEWB JSUEOFK LLC, your information may be transferred as part of business assets.

4. Cookies and Tracking Technologies

Cookies are small data files stored on your browser. We use cookies for:

Essential Functionality: Necessary for login, cart preservation, and security.
Analytics & Performance: Understanding how visitors interact with our home appliance catalog so we can improve site speed and navigation.
Targeted Advertising: Presenting tailored advertisements based on your interests across the web.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may impact certain functionality on our Site.

5. Your Rights and Privacy Choices

Depending on where you reside (including California, Colorado, the European Union, and other jurisdictions), you may have the following rights regarding your personal data:

Right to Access / Know: Request details about the personal data we collect, use, and share about you.
Right to Rectification: Request corrections to inaccurate or incomplete personal information.
Right to Deletion: Request that we delete your personal data, subject to legal exceptions.
Right to Opt-Out: Opt out of direct marketing emails at any time by clicking "Unsubscribe" in our footer or contacting us directly.
Non-Discrimination: We will never discriminate against you for exercising your privacy rights.

To exercise any of these rights, please contact us at shop@nocturnescene.com.

6. Data Security and Retention

We implement physical, administrative, and technical security measures designed to protect your personal data against unauthorized access, loss, or misuse. However, no internet transmission is 100% secure.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, resolve disputes, and fulfill legal requirements.

7. Third-Party Links

Our Site may contain links to third-party websites (such as payment processors or social media channels). We are not responsible for the privacy practices or content of these external websites. We encourage you to read their privacy policies before providing any personal information.

8. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately so we can remove it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our operational, legal, or regulatory requirements. The "Last Updated" date at the top of this page indicates when the latest revisions were made.